Client: any professional or capable individual in the sense of articles 1123 and following of the Civil Code, or legal entity, who visits the Site subject to these general conditions.
Services: https://www.hotel-spa-lesalpes.fr provides Clients with:
Content: All elements constituting the information present on the Site, including texts – images – videos.
Customer Information: Hereinafter referred to as “Information(s)” which correspond to all the personal data that may be held by https://www.hotel-spa-lesalpes.fr for account management, customer relationship management, and for analytical and statistical purposes.
User: Internet user connecting, using the aforementioned site.
Personal Information: “Information that allows, in any form whatsoever, directly or indirectly, the identification of the physical persons to whom they apply” (article 4 of the law n° 78-17 of January 6, 1978).
The terms “personal data”, “concerned person”, “subcontractor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: n° 2016-679)
1. Website presentation.
Under Article 6 of Law No. 2004-575 of June 21, 2004 for confidence in the digital economy, users of the website https://www.hotel-spa-lesalpes.fr are informed of the identity of the various parties involved in its creation and monitoring:
Owner: Individual business trader ROUBAUD JEROME with a capital of 0€ VAT number: FR2817895105 – 14 Rue Pierre Loti 13170 Les Pennes Mirabeau
Publication Manager: Roubaud – contac[email protected] The publication manager is a natural or legal person.
Webmaster: Roubaud – [email protected]
Host: ovh – 2 rue Kellermann 59100 Roubaix 1007
Data Protection Officer: Roubaud – [email protected]
The legal notices are from the model proposed by the free generator of legal notices for a website
2. General conditions of use of the site and the services offered.
The Site constitutes a work of the mind protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Client may not in any way reuse, assign or exploit for his own account all or part of the elements or works of the Site.
The use of the site https://www.hotel-spa-lesalpes.fr implies full and complete acceptance of the general conditions of use described below. These conditions of use are subject to change or supplement at any time, users of the site https://www.hotel-spa-lesalpes.fr are therefore invited to consult them regularly.
This website is normally accessible to users at all times. An interruption for technical maintenance may, however, be decided by https://www.hotel-spa-lesalpes.fr, which will then endeavor to communicate in advance to users the dates and times of the intervention. The website https://www.hotel-spa-lesalpes.fr is regularly updated by https://www.hotel-spa-lesalpes.fr manager. Similarly, the legal notices may be modified at any time: they nevertheless impose themselves on the user who is invited to refer to them as often as possible in order to become aware of them.
3. Description of services provided.
The purpose of the website https://www.hotel-spa-lesalpes.fr is to provide information regarding all the activities of the company. https://www.hotel-spa-lesalpes.fr strives to provide on the site https://www.hotel-spa-lesalpes.fr as accurate information as possible. However, it cannot be held responsible for omissions, inaccuracies, and shortcomings in the update, whether they are due to it or due to third party partners who provide this information.
All the information indicated on the site https://www.hotel-spa-lesalpes.fr are given for information purposes, and are likely to evolve. Furthermore, the information on the site https://www.hotel-spa-lesalpes.fr is not exhaustive. They are given subject to modifications that have been made since they were put online.
4. Contractual limitations on technical data.
The website cannot be held responsible for material damage related to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, free of viruses and with a latest-generation, updated browser. The site https://www.hotel-spa-lesalpes.fr is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: n° 2016-679)
The goal is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, particularly for maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services generate a traffic considered abnormal.
https://www.hotel-spa-lesalpes.fr and the host cannot be held responsible in case of malfunction of the Internet network, telephone lines or computer and telephony equipment, in particular, due to network congestion preventing access to the server.
5. Intellectual property and counterfeiting.
https://www.hotel-spa-lesalpes.fr is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, including texts, images, graphics, logos, videos, icons, and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorization of: https://www.hotel-spa-lesalpes.fr.
Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of Articles L.335-2 and following of the Intellectual Property Code.
6. Limitations of Liability.
https://www.hotel-spa-lesalpes.fr acts as the publisher of the site. https://www.hotel-spa-lesalpes.fr is responsible for the quality and veracity of the Content it publishes.
https://www.hotel-spa-lesalpes.fr cannot be held responsible for direct and indirect damages caused to the user’s equipment when accessing the website https://www.hotel-spa-lesalpes.fr, resulting either from the use of equipment not meeting the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
https://www.hotel-spa-lesalpes.fr can also not be held responsible for indirect damages (such as, for example, a loss of market or loss of opportunity) resulting from the use of the site https://www.hotel-spa-lesalpes.fr. Interactive spaces (possibility to ask questions in the contact space) are available to users. https://www.hotel-spa-lesalpes.fr reserves the right to delete, without prior notice, any content posted in this space that would contravene applicable French law, especially provisions relating to data protection. If necessary, https://www.hotel-spa-lesalpes.fr also reserves the right to challenge the user’s civil and/or criminal liability, especially in case of a message of a racist, offensive, defamatory, or pornographic nature, regardless of the medium used (text, photograph …).
7. Personal Data Management.
The Client is informed of regulations concerning marketing communication, the June 21, 2014 law for confidence in the Digital Economy, the Computer and Freedom law of August 06, 2004, as well as the General Data Protection Regulation (GDPR: No. 2016-679).
7.1 Person in charge of personal data collection
For Personal Data collected in the course of creating the personal account of the User and his/her browsing on the Site, the person in charge of processing Personal Data is: ROUBAUD JEROME. https://www.hotel-spa-lesalpes.fr is represented by Roubaud, his legal representative.
As the person responsible for the data it collects, https://www.hotel-spa-lesalpes.fr commits to respect the framework of legal provisions in force. It is particularly up to the Client to establish the purposes of their data processing, to provide their prospects and customers, from the collection of their consent, complete information on the processing of their personal data and to maintain a register of processing in line with reality. Each time https://www.hotel-spa-lesalpes.fr processes Personal Data, https://www.hotel-spa-lesalpes.fr takes all reasonable measures to ensure the accuracy and relevance of the Personal Data for the purposes for which https://www.hotel-spa-lesalpes.fr processes it.
7.2 Purpose of collected data
https://www.hotel-spa-lesalpes.fr may process all or part of the data:
- to enable navigation on the Site and management and traceability of services and orders by the user: connection and usage data of the Site, billing, order history, etc.
- to prevent and combat computer fraud (spamming, hacking…): computer equipment used for browsing, IP address, hashed password
- to improve navigation on the Site: connection and usage data
- to conduct optional satisfaction surveys on https://www.hotel-spa-lesalpes.fr: email address
- to conduct communication campaigns (sms, email): phone number, email address
https://www.hotel-spa-lesalpes.fr does not sell your personal data, which are therefore used only by necessity or for statistical and analytical purposes.
7.3 Right of Access, Rectification, and Objection
In accordance with current European regulations, users of https://www.hotel-spa-lesalpes.fr have the following rights:
- The right to access (Article 15 GDPR) and rectification (Article 16 GDPR), to update, to complete user data; the right to lock or erase personal data of the users (Article 17 of the GDPR), when they are inaccurate, incomplete, equivocal, outdated, or when their collection, use, communication or preservation is prohibited.
- The right to withdraw consent at any time (Article 13-2c GDPR).
- The right to limit the processing of user data (Article 18 GDPR).
- The right to object to the processing of user data (Article 21 GDPR).
- The right to data portability for data provided by the users, when these data are subjected to automated processing based on their consent or a contract (Article 20 GDPR).
- The right to determine what happens to the users’ data after their death and to choose to whom https://www.hotel-spa-lesalpes.fr will communicate (or not) their data to a third party they had previously designated.
As soon as https://www.hotel-spa-lesalpes.fr is informed of a user’s death and in the absence of instructions from them, https://www.hotel-spa-lesalpes.fr commits to destroying their data, unless their conservation proves necessary for probative purposes or to meet a legal obligation.
If the user wants to know how https://www.hotel-spa-lesalpes.fr uses their Personal Data, request their rectification or oppose their processing, the user can contact https://www.hotel-spa-lesalpes.fr in writing at the following address:
ROUBAUD JEROME – DPO, Roubaud 14 Rue Pierre Loti 13170 Les Pennes Mirabeau.
In this case, the user must indicate the Personal Data that they would like https://www.hotel-spa-lesalpes.fr to correct, update, or delete, clearly identifying themselves with a copy of an identity document (identity card or passport).
Requests for deletion of Personal Data will be subject to the obligations imposed on https://www.hotel-spa-lesalpes.fr by law, particularly regarding the conservation or archiving of documents. Finally, users of https://www.hotel-spa-lesalpes.fr can file a complaint with the supervisory authorities, notably the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-disclosure of personal data
https://www.hotel-spa-lesalpes.fr refrains from processing, hosting, or transferring the Information collected on its Clients to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the client beforehand. However, https://www.hotel-spa-lesalpes.fr remains free to choose its technical and commercial subcontractors on condition they present sufficient guarantees regarding the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).
https://www.hotel-spa-lesalpes.fr commits to taking all necessary precautions to preserve the security of the Information and particularly that they are not communicated to unauthorized persons. However, if an incident impacting the integrity or confidentiality of the Client’s Information is brought to the attention of https://www.hotel-spa-lesalpes.fr, it must inform the Client as soon as possible and communicate the corrective measures taken. Furthermore, https://www.hotel-spa-lesalpes.fr does not collect any “sensitive data”.
The User’s Personal Data may be processed by affiliates of https://www.hotel-spa-lesalpes.fr and subcontractors (service providers), exclusively to achieve the purposes of this policy.
Within their respective roles and for the purposes mentioned above, the main people likely to access the data of https://www.hotel-spa-lesalpes.fr users are mainly the agents of our customer service.
- Incident Notification
Regardless of the efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate actions. Our incident notification procedures take into account our legal obligations, whether at the national or European level. We commit to fully inform our clients of all matters relating to the security of their account and provide them with all necessary information to help them meet their own regulatory reporting obligations.
No personal information of the user of the site https://www.hotel-spa-lesalpes.fr is published unknowingly to the user, exchanged, transferred, assigned, or sold on any medium to third parties. Only the assumption of the takeover of https://www.hotel-spa-lesalpes.fr and its rights would allow the transmission of said information to the potential purchaser who would in turn be bound by the same obligation of conservation and modification of data with respect to the user of the site https://www.hotel-spa-lesalpes.fr.
To ensure the security and confidentiality of Personal Data and Health Personal Data, https://www.hotel-spa-lesalpes.fr uses networks protected by standard devices such as firewall, pseudonymization, encryption, and password.
During the processing of Personal Data, https://www.hotel-spa-lesalpes.fr takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hyperlinks, “cookies”, and internet tags (“tags”)
The site https://www.hotel-spa-lesalpes.fr contains a number of hyperlinks to other sites, set up with the authorization of https://www.hotel-spa-lesalpes.fr. However, https://www.hotel-spa-lesalpes.fr does not have the opportunity to check the content of the sites visited and will therefore assume no responsibility for this.
Unless you decide to disable cookies, you agree that the site may use them. You can disable these cookies at any time for free from the deactivation options offered and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
Here is your translation:
A “cookie” is a small information file sent to the User’s browser and saved within the User’s device (e.g., computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, as well as the date and time of access. Cookies cannot in any way damage the User’s device.
https://www.hotel-spa-lesalpes.fr may process the User’s information concerning their visit to the Site, such as the pages viewed, the searches made. This information allows https://www.hotel-spa-lesalpes.fr to improve the Site’s content, the User’s navigation.
Cookies facilitating navigation and/or the provision of services offered by the Site, the User can configure their browser to decide whether or not to accept them so that Cookies are saved in the device or, conversely, they are rejected, either systematically or according to their issuer. The User can also configure their browser software so that the acceptance or refusal of Cookies are offered punctually, before a Cookie is likely to be saved in their device. https://www.hotel-spa-lesalpes.fr informs the User that, in this case, it is possible that not all features of their browser software may be available.
If the User refuses the recording of Cookies in their device or browser, or if the User deletes those that are registered, the User is informed that their navigation and experience on the Site may be limited. This could also be the case when https://www.hotel-spa-lesalpes.fr or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the device, the language and display settings or the country from which the device seems to be connected to the Internet.
If applicable, https://www.hotel-spa-lesalpes.fr disclaims all responsibility for the consequences related to the degraded operation of the Site and any services possibly offered by https://www.hotel-spa-lesalpes.fr, resulting (i) from the User’s refusal of Cookies (ii) from the inability for https://www.hotel-spa-lesalpes.fr to record or consult the Cookies necessary for their operation due to the User’s choice. For the management of Cookies and User’s choices, the configuration of each browser is different. It is described in the help menu of the browser, which will inform the User on how they can change their Cookie preferences.
At any time, the User can choose to express and modify their Cookie preferences. https://www.hotel-spa-lesalpes.fr may also use the services of external providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Site of https://www.hotel-spa-lesalpes.fr or in its mobile application and if the User has accepted the deposit of cookies by continuing their navigation on the Internet Site or the mobile application of https://www.hotel-spa-lesalpes.fr, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your devices (computer, tablet, mobile phone).
These types of cookies are only deposited on your devices if you consent to them, by continuing your navigation on the Internet Site or the mobile application of https://www.hotel-spa-lesalpes.fr. At any time, the User can nevertheless withdraw their consent to https://www.hotel-spa-lesalpes.fr depositing this type of cookies.
Article 9.2. INTERNET BEACONS (“TAGS”)
https://www.hotel-spa-lesalpes.fr may occasionally employ Internet beacons (also known as “tags”, or action tags, single-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through a web analytics specialist partner who may be located (and therefore store the corresponding information, including the User’s IP address) in a foreign country.
These beacons are placed both in online advertisements that allow users to access the Site, and on the various pages of it. This technology allows https://www.hotel-spa-lesalpes.fr to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the User’s use of this Site.
The external provider may possibly collect information about visitors to the Site and other websites through these beacons, compile reports on the activity of the Site for the attention of https://www.hotel-spa-lesalpes.fr, and provide other services related to the use of the Site and the Internet.
10. Applicable law and jurisdiction.
Any dispute in relation to the use of the site https://www.hotel-spa-lesalpes.fr is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is granted to the competent courts of Marseille.